Vumatel Fibre

ADSL runs over existing copper wire infrastructure which is often unreliable, heavily contended and offers average speeds of around 4Mbps. Fibre, on the other hand, transmits information as light impulses along flexible glass fibres at incredible speed, allowing users to achieve speeds of up to 1000mbps. Fibre connections are around 250 times faster than ADSL ones.

There is no contract when signing up. Our Fibre is a month to month product.

Select this link https://www.lightwiretelecom.com/check-coverage/ fill in the form and one of our sales agents will check if your location is covered.

To sign up for FTTH you need to follow these easy steps:

1. Select Order Now button of the package that you are interested in. Fill in your details on the quick application

2. Once we receive your application form, we will email through a Vox E-Acceptance via SMS and email for acceptance.

3. We will process your order and book your installation with the Fibre Network Operator once all is approved.

Step 1: Fibre order is placed with Vumatel once the application process is complete and approved.

Step 2: Fibre installation with Vumatel can take anywhere between 7 to 21 working days. You will be contacted by Vumatel to arrange a mutually suitable time to do a site survey and install the Fibre line into your home. This step is usually the longest of all the steps as it involves the scheduling, planning and actual installation of your Fibre line. In most cases, the Fibre installation will happen on the same day and can take up to 6 hours. Occasionally, there have been cases of installations spanning several days.

Step 3: Vumatel will configure the Optical Network Terminal (ONT) – the piece of hardware that your Fibre line will be connected to inside your home and test that the line is in working order.

Step 4: We will either send a dedicated Vox engineer to install your router, or courier it along with a step by step guide for a quick hassle free set up once Vumatel has handed over the Fibre line to us.