Telkom LTE
SIM Only

Is there a contract ? There is no contract when signing up. Our Telkom LTE is a month to month product.

What RICA rules apply ? When signing up we require a certified copy of your ID and Proof of Residence – not older than 3 months.

Can I upgrade my data package ? Yes, the upgrade will be valid from the first (1st) day of the following month.

Can I downgrade my data package ? Downgrades can only be done by canceling your current data package and sign up for a new data package. A downgrade fee does apply.

Can I view my data usage ? Yes, You can view your usage by logging into the  Customer Zone. You can also set up usage notifications via email or SMS to keep up to speed!

How long does my data rollover for ? Data rolls over until the end of the following month. Unused night surfer data does not roll over

Can I move my router to another address? No, Fixed LTE-A means your SIM card is locked to the closest cellular towers that service your address. If you move your router, the SIM card will be “soft locked” and can only be reactivated once you return to the original address.

Can I top-up my data if I run out ? Yes you can. Top-ups can be done via the clientzone.

What hardware can I use? : ZTE MF283 – ZTE MF253 – Huawei B315 – Huawei B618.

How long will delivery take to receive my SIM card ? Delivery of new SIM cards can take up to 7 – 10 working days.

What is the delivery fee? The delivery fee is included in the activation fee of which it costs R149 once-off.